Last Updated: 3rd November 2005Contents
IntroductionCharterhouse Commercial Finance Plc is a member of Charterhouse Group International.Charterhouse Group International is committed to protecting the privacy interests of its websites' users and customers. In accordance with the principles of Data Protection Legislation this Privacy Policy explains the personal data collected by Charterhouse Group International via our websites and the purposes for which that information is held. Back to top
Collection of Personal DataWebsite users can access our home pages and browse the websites of Charterhouse Group International without disclosing any personal data. During the course of any visit to our site, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors. For example: if on a previous visit you went to, the about us page, then we might find this out from your cookie and highlight about us information on a second visit. Aggregate information is passively collected by Charterhouse Group International to monitor the use of our websites.This does not contain any personal data nor is it linked to personally identifiable information. Any personal data gathered via the Charterhouse Group International websites is volunteered by visitors to the public or interactive areas of our websites. Charterhouse Group International receives personal data about our website visitors if they send us an email, submit an enquiry or request form online, or complete an online application form. Personal data about the customers of Charterhouse Group International is received if they, or their representatives, provide such information within the interactive areas of our websites. The personal data collected by Charterhouse Group International via our websites may include contact information (such as name, address and telephone number), identity information (such as date of birth and nationality) and invoicing information (such as hours worked and rate of pay).Online applicants for our services are not obliged to submit sensitive information (such as bank details) over the Internet. Charterhouse Group International does not request or collect personal data that is not relevant to the provision of our services and/ or related information. Charterhouse Group International does not collect supplementary information about the visitors to our websites from other sources such as public records or bodies.We may receive additional information about our customers from their recruitment company (or companies) or client(s). Information about third parties, such as the name of a referring friend or recruitment company, may be collected from individuals who apply to use the services of Charterhouse Group International. Back to top
Use and Protection of Personal DataPersonal data received by Charterhouse Group International via our websites is used only to supply the individual(s) in question with our services and/ or communicate relevant information about our services as necessary. This may involve the activities of our customer administration, marketing, research and development and website administration teams. Personally identifiable information collected by Charterhouse Group International is not used for purposes unrelated to the purpose for which the information was originally collected. Charterhouse Group International does not sell, loan or lease personal data to third parties. Personal data is not shared with any parties outside of Charterhouse Group International unless there is explicit permission given by the individual concerned. Charterhouse Group International reserves the right to treat these obligations of privacy as not applicable when obliged by law. Back to top
Security and Integrity of Personal DataCharterhouse Group International endeavours to protect the data transmitted from our websites from unauthorised access or disclosure; to maintain data accuracy and completeness; and to ensure the appropriate use of information. Security measures - including firewalls, encryption and intrusion detection technology, back up procedures and external audits - are employed by Charterhouse Group International to reduce vulnerabilities to security and privacy threats.Unique passwords and usernames are also required to log into the restricted interactive areas of our websites. Some personal data is held and processed by our Internet Service Provider.Such data is only held and processed for and on behalf of Charterhouse Group International and under our instruction. All members of staff at Charterhouse Group International are subject to strict confidentiality clauses in their contracts of employment.Access to personal or sensitive data is restricted to authorised employees. Nonetheless, due to the inherent nature of the Internet, Charterhouse Group International cannot guarantee the privacy of any information provided online and is not responsible for any breach of security. Back to top
Links On Our WebsitesThe websites of Charterhouse Group International do not enable visitors to communicate with other visitors or to post information to be accessed by others. Our websites do not contain links to third party ad servers or allow them to place tracking devices on our websites. Our websites may contain links to third party websites for users' convenience and information.If a visitor clicks on these links they will move to another website.Charterhouse Group International is not responsible for the data policies or procedures, or the content of third party websites linked to our websites. Back to top
What is a cookieWhen you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows. Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user. Back to top
Access to Personally Identifiable InformationUnder applicable Data Protection Laws, data subjects may have the right to access the personal data held by Charterhouse Group International in relation to them, and to request that inaccuracies be amended or updated. Individuals who wish to exercise such rights should contact Charterhouse Group International.Any requests to access or amend personally identifiable information will be subject to rigorous 'Know Your Client' procedures. See below for our contact details. Back to top
Changes To This Privacy PolicyThis Privacy Policy may occasionally be updated.Any changes will be clearly notified on the websites of Charterhouse Group International and on this policy. Charterhouse Group International will seek written consent from data subjects prior to using their personal data in a manner which is different to that stated in our Privacy Policy when their data was received. Back to top
Contact UsIf you have any concerns or comments regarding the Charterhouse Group International Privacy Policy please email, telephone or write to us at: dataprotectionofficer@charterhouseint.com 01624 818 300 Data Protection
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